These Terms and Conditions govern your use of SpinPolo, operated by Win Top Ltd. By registering an account and using our services, you confirm that you have read, understood, and agreed to everything set out below. Please read these terms carefully before you proceed.
Eligibility and Account Rules
SpinPolo is open to adult residents of the United Kingdom who are aged 18 or over. By creating an account, you confirm that you meet this age requirement and that online gambling is lawful in the jurisdiction from which you are accessing our platform. We reserve the right to request proof of age and identity at any point, and services will be suspended where verification cannot be completed to our satisfaction.
Each player is permitted to hold one account only. Opening duplicate or additional accounts, whether under the same or a different identity, is strictly prohibited. Where we identify multiple accounts belonging to the same individual, we may close the additional accounts, void any associated bonus balances, and withhold pending withdrawals pending investigation. It is your responsibility to ensure that no one else uses your login credentials to access your account. You must keep your username and password confidential at all times and notify us promptly if you suspect any unauthorised access.
When registering, you are required to provide accurate, current, and complete information. Supplying false details — including an incorrect name, date of birth, or address — constitutes a breach of these terms and may result in the immediate closure of your account.
Bonuses, Deposits, and Withdrawals
All bonuses offered by SpinPolo, including deposit bonuses and free spin awards, are subject to wagering requirements before any associated winnings become eligible for withdrawal. Unless stated otherwise in the specific promotion's conditions, bonus funds must be wagered 35 times before a withdrawal request can be processed. Additional conditions — such as minimum deposit thresholds, maximum permitted bet sizes, time limits, and the requirement to enter a bonus code — apply to individual offers and are communicated at the point of claiming.
The minimum deposit and minimum withdrawal amounts are each set at £20. Withdrawal requests are ordinarily processed within 0–24 hours, although the time taken for funds to reach you may vary depending on your chosen payment method. We do not accept liability for delays caused by third-party payment processors once a withdrawal has been approved on our side.
Prohibited conduct includes, but is not limited to, multi-accounting, collusion with other players, exploitation of software errors, and the use of automated scripts or tools to interact with our platform. Where we have reasonable grounds to suspect any of these activities, we may suspend your account, withhold funds pending review, and report the matter to the relevant authorities if required. Decisions taken following an investigation into prohibited conduct are final, subject to any applicable dispute resolution process.
These terms may be updated from time to time to reflect changes in our operations, regulatory requirements, or applicable guidance. Where we make material changes, we will notify you through your registered account. Your continued use of SpinPolo following notification of an update constitutes acceptance of the revised terms. If you do not agree with any change, you should cease using the platform and contact our support team to discuss the closure of your account.
SpinPolo is licensed and regulated by the Anjouan Gaming Authority under licence number ALSI-202509029-FI1. These terms are governed by the terms of that licence and applicable law.
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